CauseComp Terms of Service

Effective date: July 12, 2026

Welcome to CauseComp. These Terms of Service (“Terms”) are an agreement between you and RB Consulting Services, LLC, the company that owns and operates CauseComp (the “Service”), available at www.causecomp.org. We’ve written these Terms in plain English because we want you to actually read them. They are still a binding contract, so please do.

By creating an account or using the Service, you agree to these Terms. If you’re using CauseComp on behalf of an organization, you’re agreeing on that organization’s behalf and confirming you have the authority to do so.

1. What CauseComp Is

CauseComp is a web-based compensation benchmarking tool for nonprofit organizations. It includes two products in one subscription:

• Executive Benchmarks — compensation benchmarks for nonprofit executives, built from publicly available IRS Form 990 filings (including Schedule J).
• Workforce Benchmarks — compensation benchmarks for staff roles, built from publicly available U.S. Bureau of Labor Statistics (BLS) and O*NET data.

Subscribers can search benchmarks, generate reports, and export results in Excel and PDF formats.

Professional-plan subscribers can also access benchmarks programmatically, through the CauseComp API and through supported AI-assistant connectors (see “API and Connector Access” below).

2. What CauseComp Is Not — Please Read This Section

This is the most important section in these Terms, so we’re putting it near the top.

CauseComp provides informational benchmarking data only. It is not legal, tax, accounting, or compensation consulting advice.

Specifically:

• Our benchmarks are statistical summaries derived from public government data. They are a starting point for your organization’s compensation decisions, not a substitute for professional judgment or professional advisors.
• Materials that support documentation under Internal Revenue Code Section 4958 (the “intermediate sanctions” rules on excess benefit transactions) are provided to help your board assemble comparability data. They are expressly not a legal opinion, and using them does not by itself establish the rebuttable presumption of reasonableness or any other legal protection. Whether particular benchmarks constitute “appropriate data as to comparability” for your organization under Treasury Regulation §53.4958-6 depends on your organization’s specific facts — including size, geography, sector, and the roles compared — and is a determination your board or authorized body must make itself, with advice from qualified counsel where appropriate.
• We make no guarantee that the IRS, any state regulator, or any court will accept, agree with, or rely on any benchmark, report, or documentation generated by the Service.
• Your organization remains solely responsible for its compensation decisions and for consulting qualified legal, tax, and compensation professionals where appropriate.

Using CauseComp does not create any professional, advisory, consulting, attorney-client, accountant-client, or fiduciary relationship between you or your organization and RB Consulting Services, LLC. If you separately engage RB Consulting Services for consulting, that engagement is governed by its own agreement — not these Terms — and nothing you do in CauseComp is consulting advice from us.

AI-generated summaries of our data. When you use CauseComp through an AI assistant, the assistant — not CauseComp — composes the words and numbers you see. Assistants can paraphrase, round, combine, or occasionally misstate values. The authoritative benchmark values are those returned by the Service itself and shown in reports and exports generated by CauseComp. Before relying on any figure for a compensation decision or for documentation (including Section 4958 comparability files), verify it against a report or export generated directly by the Service. We are not responsible for alterations, summaries, or errors introduced by a third-party AI assistant.

3. Your Account

• You need to register with a valid email address to use the Service, including the free tier.
• You’re responsible for keeping your login credentials confidential and for all activity under your account.
• One organization per subscription, and one login per person — with one exception. Don’t share a single login across multiple people, and don’t use one subscription to serve multiple organizations. On a Consultant subscription both of those change: the subscription covers your own practice and the client organizations you serve under a professional engagement (each, a “Client Organization”), and the login may be shared among people within your own practice. You remain responsible for all activity under the account, and any usage limits apply to the subscription as a whole rather than per person. You are also responsible for each Client Organization’s use of anything you deliver to it, and you must not deliver exports on terms broader than these Terms allow. If you need separate logins for your practice, contact us at support@causecomp.org.
• You must be at least 18 years old and able to form a binding contract to use the Service.

4. Plans, Pricing, and Billing

CauseComp offers the following plans (prices in U.S. dollars):

Payment processing. Payments are processed by Stripe, our third-party payment processor. We never store your credit card numbers. Your payment information is handled under Stripe’s terms and privacy policy.

Auto-renewal. Paid subscriptions renew automatically at the end of each billing period (monthly or annual) at the then-current price, and your payment method will be charged at renewal, until you cancel. For annual plans, we’ll email you a renewal reminder before your renewal date.

Cancellation. You can cancel anytime from your account settings — no phone call, no retention hoops — using the “Cancel subscription” button. Cancellation takes effect at the end of your current billing period: you keep access until then, and you won’t be charged again. We don’t provide refunds or credits for partial billing periods.

Closing your account. Canceling your subscription (above) keeps your access until the end of the billing period. Closing your account entirely is different: it takes effect immediately — your subscription is canceled, your API keys and connector authorizations are revoked, and your access ends at that time. We don’t provide refunds or credits for the remainder of the billing period when you choose to close your account.

Plan changes. Upgrades and downgrades take effect immediately, with a prorated charge or credit for the remainder of the current billing period.

Board Report. The one-time Board Report is non-refundable once the report has been generated, because the deliverable is provided in full at that moment. If a technical error on our side prevents your report from generating correctly, contact us and we’ll regenerate it or refund the charge.

Price changes. We may change prices for future billing periods. If we do, we’ll notify you by email at least 30 days before the change takes effect, and you can cancel before it does.

Taxes. Prices don’t include applicable sales or similar taxes, which will be added where required.

5. Acceptable Use

We built CauseComp for nonprofit leaders, boards, and their advisors. To keep the Service reliable and the data protectable, you agree not to:

• Scrape, crawl, or use automated tools to extract data from the Service, except through the documented CauseComp API or a supported AI-assistant connector, in accordance with Section 6;
• Resell, sublicense, redistribute, or publicly publish benchmark data, reports, or exports, in whole or in part, whether or not for payment — except that a Consultant subscriber may deliver exports and analyses to a Client Organization as part of a professional engagement, which is not a resale or sublicense of the Service and grants that Client Organization no right of access to it;
• Use exports (Excel, PDF, or otherwise) for anything other than your own organization’s compensation-related purposes. Those purposes include sharing exports with your board, staff, and retained professional advisors (such as your attorney, auditor, or compensation consultant) who are bound to confidentiality, and citing or including benchmark figures in your organization’s own governance records and required filings (for example, Form 990 and Section 4958 comparability documentation), even though those filings become public. On a Consultant subscription, those purposes also include a Client Organization’s compensation-related purposes, and exports you deliver to a Client Organization may be used by that organization on the same terms as if it had generated them itself. They do not include republishing our data as a dataset, report, or product for others, or, on any plan other than Consultant, serving multiple organizations through one subscription;
• Share account credentials, or register accounts on behalf of people outside your organization — except that a Consultant subscriber may share its own login among people within its own practice, as described in Section 3;
• Use the Service to build a competing product or a competing dataset;
• Attempt to probe, disable, overburden, or circumvent the security or access controls of the Service;
• Use the Service in violation of any applicable law.

We may suspend or terminate accounts that violate this section. Where practical, we’ll warn you first.

6. API and Connector Access

Professional-plan subscriptions include programmatic access to benchmarks through the CauseComp API and the CauseComp connector for AI assistants (such as Anthropic’s Claude).

• Credentials. API keys and connector authorizations are credentials like your password: keep them confidential, don’t share them outside your organization, and tell us promptly if one may be compromised. You’re responsible for all requests made with your credentials.
• Quota. API and connector use is metered — currently 250 requests per key or connected grant per day. We may adjust quotas prospectively with notice, and we may throttle, suspend, or revoke access that exceeds them or that we reasonably believe is abusive. Don’t create multiple keys, grants, or accounts to circumvent quotas.
• Same data rules. Benchmarks retrieved through the API or a connector are subject to the same license and use limits as benchmarks retrieved through the website (Sections 5 and 7).
• AI assistants. When you access CauseComp through a third-party AI assistant, the assistant acts on your behalf, not ours. Its availability and its handling of your data are governed by your agreement with that provider.
• We may modify or discontinue API or connector features as the Service evolves, with reasonable notice where practical.

7. Intellectual Property

• Our stuff. The Service — including its software, design, methodology, compiled benchmark datasets, and reports — is owned by RB Consulting Services, LLC or its licensors and is protected by intellectual property laws. Your subscription gives you a limited, non-exclusive, non-transferable license to use the Service and your exported reports for your organization’s compensation-related purposes as described in Section 5 while your subscription is active — and, on a Consultant subscription, for the compensation-related purposes of the Client Organizations you serve, as described in Section 3. Reports you exported during your subscription may continue to be used internally after it ends, and exports already delivered to a Client Organization may continue to be used by that organization after your subscription ends.
• Public data. The underlying government data (IRS Form 990 filings, BLS, and O*NET data) is public information. What we own is our selection, compilation, cleaning, analysis, and presentation of that data — not the raw public records themselves.
• Your stuff. You retain all rights to the information you enter into the Service (like your organization’s name and search inputs). You give us permission to use it to operate and improve the Service, as described in our Privacy Policy.

8. Data Accuracy and Availability

We work hard to keep benchmarks accurate and current, but public filings contain errors, reporting lags, and inconsistencies that are outside our control. The Service and its data are provided “as is” and “as available.” We don’t warrant that the Service will be uninterrupted, error-free, or that any benchmark is accurate, complete, or suitable for any particular purpose. We may modify, update, or discontinue features with reasonable notice where practical.

9. Disclaimer of Warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Some states don’t allow certain warranty disclaimers, so parts of this section may not apply to you.

10. Limitation of Liability

To the fullest extent permitted by law:

• Neither RB Consulting Services, LLC nor anyone working on its behalf will be liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, lost data, or reputational harm, arising out of or related to the Service — even if we’ve been advised such damages are possible.
• Our total liability for all claims arising out of or relating to the Service is capped at the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim.

Nothing in this section limits liability for fraud, willful misconduct, or any other liability that cannot legally be limited.

11. Indemnification

If a third party brings a claim against us because of your misuse of the Service or your violation of these Terms (for example, redistributing benchmark data in violation of Section 5), you agree to indemnify and hold us harmless from the resulting damages, liabilities, and reasonable legal fees.

12. Termination

• By you: cancel anytime, effective at the end of the current billing period (Section 4).
• By us: we may suspend or terminate your access if you materially violate these Terms, if required by law, or if we discontinue the Service (in which case we’ll give reasonable notice and a prorated refund of prepaid, unused fees).
• On termination, your right to use the Service ends. Sections that by their nature should survive (including Sections 2, 4, 5, 7, 8, 9, 10, 11, and 14) survive termination.

13. Changes to These Terms

We may update these Terms from time to time. For material changes, we’ll notify you by email or in-app notice at least 30 days before the change takes effect. Continuing to use the Service after the effective date means you accept the updated Terms. If you don’t agree, cancel before the change takes effect.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules.

Talk to us first. Before starting any formal proceeding, both sides agree to try to resolve the dispute informally by contacting the other and allowing 30 days to work it out. Most issues are fixable with an email.

Binding arbitration. If we can’t resolve it informally, you and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules — or, if you are an individual using the Service for personal purposes, its Consumer Arbitration Rules — rather than by a court. A single arbitrator will decide the dispute, in English, by videoconference or written submissions unless the arbitrator finds an in-person hearing necessary (in which case it will be held in Florida or another location both sides agree to). Judgment on the award may be entered in any court with jurisdiction. The Federal Arbitration Act governs this section.

Exceptions. Either party may (a) bring an individual claim in small-claims court, or (b) go to court for injunctive or other equitable relief to stop infringement or misuse of intellectual property or unauthorized access to the Service (including violations of Sections 5 and 7).

Class action waiver. Disputes will be arbitrated only on an individual basis. Neither you nor we may participate in a class, consolidated, or representative action, and the arbitrator may not consolidate more than one party’s claims. If a court finds this waiver unenforceable as to a particular claim, then that claim — and only that claim — must proceed in court, and the rest of this section still applies.

Fees. AAA’s rules govern filing and arbitrator fees. If you are an individual consumer, we will pay the portion of those fees the AAA Consumer Rules assign to the business.

15. Miscellaneous

• Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and us about the Service.
• Severability. If any provision is found unenforceable, the rest remains in effect.
• No waiver. Our not enforcing a provision isn’t a waiver of our right to enforce it later.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of the business.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.

16. Contact

Questions about these Terms? Email us at support@causecomp.org.

RB Consulting Services, LLC · Florida, USA