Training & Development Manager

Plan, direct, or coordinate the training and development activities and staff of an organization.

O*NET reports this occupation under titles such as: Education and Development Manager; L and D Director (Learning and Development Director); Learning Manager; Organizational Development Manager (OD Manager); Staff Development Director; Staff Training and Development Manager; Training and Development Coordinator (T and D Coordinator); Training and Development Director (T and D Director); Training Director; Training Manager

Tasks

• Analyze training needs to develop new training programs or modify and improve existing programs.
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Train instructors and supervisors in techniques and skills for training and dealing with employees.
• Develop and organize training manuals, multimedia visual aids, and other educational materials.
• Prepare training budget for department or organization.
• Develop testing and evaluation procedures.
• Conduct or arrange for ongoing technical training and personal development classes for staff members.
• Review and evaluate training and apprenticeship programs for compliance with government standards.

Knowledge

• Education and Training
• English Language
• Administration and Management
• Personnel and Human Resources
• Customer and Personal Service
• Psychology
• Communications and Media
• Computers and Electronics

Skills

• Learning Strategies
• Reading Comprehension
• Active Listening
• Speaking
• Writing
• Monitoring
• Critical Thinking
• Active Learning

Abilities

• Oral Expression
• Oral Comprehension
• Written Comprehension
• Written Expression
• Fluency of Ideas
• Deductive Reasoning
• Speech Recognition
• Speech Clarity
• Originality
• Problem Sensitivity
• Inductive Reasoning
• Information Ordering
• Near Vision
• Category Flexibility