Staff role

Systems Analyst

Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, or network concerns. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities, workflow, and schedule limitations. May analyze or recommend commercially available software.

O*NET reports this occupation under titles such as: Applications Analyst; Business Systems Analyst; Computer Analyst; Computer Systems Analyst; Computer Systems Consultant; Information Systems Analyst (ISA); IT Analyst (Information Technology Analyst); IT Systems Analyst (Information Technology Systems Analyst); Programmer Analyst; Systems Analyst

Tasks

  • Troubleshoot program and system malfunctions to restore normal functioning.
  • Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
  • Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
  • Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
  • Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
  • Consult with management to ensure agreement on system principles.
  • Specify inputs accessed by the system and plan the distribution and use of the results.
  • Expand or modify system to serve new purposes or improve work flow.
  • Train staff and users to work with computer systems and programs.
  • Assess the usefulness of pre-developed application packages and adapt them to a user environment.
  • Determine computer software or hardware needed to set up or alter systems.
  • Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
  • Develop, document, and revise system design procedures, test procedures, and quality standards.

Knowledge

  • Computers and Electronics
  • Customer and Personal Service
  • English Language
  • Administration and Management
  • Mathematics

Skills

  • Speaking
  • Reading Comprehension
  • Active Listening
  • Critical Thinking
  • Active Learning
  • Writing
  • Monitoring
  • Learning Strategies
  • Mathematics

Abilities

  • Deductive Reasoning
  • Oral Comprehension
  • Written Comprehension
  • Oral Expression
  • Information Ordering
  • Problem Sensitivity
  • Inductive Reasoning
  • Near Vision
  • Speech Recognition
  • Fluency of Ideas
  • Speech Clarity
  • Written Expression
  • Category Flexibility
  • Flexibility of Closure
  • Visualization
  • Originality
  • Mathematical Reasoning
  • Number Facility
  • Speed of Closure
  • Perceptual Speed
  • Far Vision

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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