Staff role

Shuttle Driver / Chauffeur

Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.

O*NET reports this occupation under titles such as: Airport Shuttle Driver; Chauffeur; Driver; Limo Driver (Limousine Driver); Motor Coach Driver; Shuttle Bus Driver; Shuttle Driver; Special Needs Bus Driver; Transportation Driver; Van Driver

Tasks

  • Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
  • Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
  • Comply with traffic regulations to operate vehicles in a safe and courteous manner.
  • Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
  • Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
  • Report any vehicle malfunctions or needed repairs.
  • Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
  • Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
  • Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
  • Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
  • Notify dispatchers or company mechanics of vehicle problems.
  • Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
  • Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
  • Pick up or meet passengers according to requests, appointments, or schedules.
  • Arrange to pick up particular customers or groups on a regular schedule.

Knowledge

  • Customer and Personal Service
  • Transportation
  • Public Safety and Security
  • English Language
  • Personnel and Human Resources
  • Administration and Management
  • Administrative
  • Production and Processing
  • Education and Training
  • Psychology
  • Law and Government
  • Economics and Accounting
  • Mathematics
  • Communications and Media
  • Sales and Marketing

Skills

  • Active Listening
  • Critical Thinking
  • Monitoring
  • Speaking

Abilities

  • Near Vision
  • Far Vision
  • Control Precision
  • Multilimb Coordination
  • Oral Comprehension
  • Problem Sensitivity
  • Depth Perception
  • Spatial Orientation
  • Selective Attention
  • Rate Control
  • Reaction Time
  • Speech Recognition
  • Speech Clarity
  • Oral Expression
  • Deductive Reasoning
  • Inductive Reasoning
  • Information Ordering
  • Time Sharing
  • Arm-Hand Steadiness
  • Peripheral Vision
  • Perceptual Speed
  • Response Orientation
  • Night Vision
  • Auditory Attention

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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