Residential Advisor

Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.

O*NET reports this occupation under titles such as: Hall Coordinator; Residence Director; Residence Hall Director; Residence Life Coordinator; Residence Life Director; Resident Advisor; Resident Assistant; Resident Director; Residential Coordinator; Residential Life Director

Tasks

• Communicate with other staff to resolve problems with individual students.
• Observe students to detect and report unusual behavior.
• Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
• Provide emergency first aid and summon medical assistance when necessary.
• Make regular rounds to ensure that residents and areas are safe and secure.
• Mediate interpersonal problems between residents.
• Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
• Determine the need for facility maintenance and repair, and notify appropriate personnel.
• Collaborate with counselors to develop counseling programs that address the needs of individual students.
• Develop and coordinate educational programs for residents.
• Develop program plans for individuals or assist in plan development.
• Provide requested information on students' progress and the development of case plans.
• Confer with medical personnel to better understand the backgrounds and needs of individual residents.
• Administer, coordinate, or recommend disciplinary and corrective actions.
• Answer telephones, and route calls or deliver messages.

Knowledge

• Customer and Personal Service
• Administration and Management
• Education and Training
• Public Safety and Security
• English Language
• Sociology and Anthropology
• Administrative
• Personnel and Human Resources
• Therapy and Counseling
• Psychology
• Computers and Electronics
• Communications and Media
• Law and Government

Skills

• Active Listening
• Speaking
• Monitoring
• Critical Thinking
• Reading Comprehension
• Writing
• Active Learning

Abilities

• Oral Comprehension
• Oral Expression
• Problem Sensitivity
• Speech Clarity
• Speech Recognition
• Written Comprehension
• Deductive Reasoning
• Written Expression
• Inductive Reasoning
• Near Vision
• Information Ordering
• Selective Attention
• Far Vision