Staff role
Public Relations Managers
Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client.
O*NET reports this occupation under titles such as: Communications Director; Communications Manager; Community Relations Director; PR Director (Public Relations Director); Public Affairs Director
Tasks
- Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.
- Assign, supervise, and review the activities of public relations staff.
- Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.
- Develop, implement, or maintain crisis communication plans.
- Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.
- Manage communications budgets.
- Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
- Facilitate consumer relations or the relationship between parts of the company, such as the managers and employees, or different branch offices.
- Observe and report on social, economic, and political trends that might affect employers.
- Draft speeches for company executives and arrange interviews and other forms of contact for them.
- Formulate policies and procedures related to public information programs, working with public relations executives.
- Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.
- Respond to requests for information about employers' activities or status.
- Confer with labor relations managers to develop internal communications that keep employees informed of company activities.
- Evaluate advertising and promotion programs for compatibility with public relations efforts.
Knowledge
- Communications and Media
- English Language
- Administration and Management
- Sales and Marketing
- Customer and Personal Service
- Administrative
- Law and Government
- Sociology and Anthropology
Skills
- Speaking
- Reading Comprehension
- Active Listening
- Writing
- Critical Thinking
- Active Learning
- Monitoring
- Learning Strategies
Abilities
- Oral Expression
- Oral Comprehension
- Written Comprehension
- Written Expression
- Fluency of Ideas
- Problem Sensitivity
- Speech Recognition
- Speech Clarity
- Originality
- Deductive Reasoning
- Inductive Reasoning
- Near Vision
- Information Ordering
- Category Flexibility
- Selective Attention
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.