Staff role

Public Relations Managers

Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client.

O*NET reports this occupation under titles such as: Communications Director; Communications Manager; Community Relations Director; PR Director (Public Relations Director); Public Affairs Director

Tasks

  • Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.
  • Assign, supervise, and review the activities of public relations staff.
  • Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.
  • Develop, implement, or maintain crisis communication plans.
  • Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.
  • Manage communications budgets.
  • Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
  • Facilitate consumer relations or the relationship between parts of the company, such as the managers and employees, or different branch offices.
  • Observe and report on social, economic, and political trends that might affect employers.
  • Draft speeches for company executives and arrange interviews and other forms of contact for them.
  • Formulate policies and procedures related to public information programs, working with public relations executives.
  • Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.
  • Respond to requests for information about employers' activities or status.
  • Confer with labor relations managers to develop internal communications that keep employees informed of company activities.
  • Evaluate advertising and promotion programs for compatibility with public relations efforts.

Knowledge

  • Communications and Media
  • English Language
  • Administration and Management
  • Sales and Marketing
  • Customer and Personal Service
  • Administrative
  • Law and Government
  • Sociology and Anthropology

Skills

  • Speaking
  • Reading Comprehension
  • Active Listening
  • Writing
  • Critical Thinking
  • Active Learning
  • Monitoring
  • Learning Strategies

Abilities

  • Oral Expression
  • Oral Comprehension
  • Written Comprehension
  • Written Expression
  • Fluency of Ideas
  • Problem Sensitivity
  • Speech Recognition
  • Speech Clarity
  • Originality
  • Deductive Reasoning
  • Inductive Reasoning
  • Near Vision
  • Information Ordering
  • Category Flexibility
  • Selective Attention

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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