Postal Service Mail Carrier

Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.

O*NET reports this occupation under titles such as: City Carrier; City Carrier Assistant (CCA); City Letter Carrier; City Mail Carrier; Letter Carrier; Mail Carrier; Rural Carrier; Rural Carrier Associate (RCA); Rural Mail Carrier; Rural Route Carrier

Tasks

• Scan labels on letters or parcels to confirm receipt.
• Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
• Return to the post office with mail collected from homes, businesses, and public mailboxes.
• Sort mail for delivery, arranging it in delivery sequence.
• Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
• Meet schedules for the collection and return of mail.
• Sign for cash-on-delivery and registered mail before leaving the post office.
• Hold mail for customers who are away from delivery locations.
• Turn in money and receipts collected along mail routes.
• Leave notices telling patrons where to collect mail that could not be delivered.
• Maintain accurate records of deliveries.
• Bundle mail in preparation for delivery or transportation to relay boxes.
• Record address changes and redirect mail for those addresses.
• Return incorrectly addressed mail to senders.
• Answer customers' questions about postal services and regulations.

Knowledge

• Customer and Personal Service
• English Language
• Public Safety and Security
• Sales and Marketing

Skills

• Active Listening
• Speaking
• Critical Thinking

Abilities

• Information Ordering
• Near Vision
• Oral Comprehension
• Written Comprehension
• Problem Sensitivity
• Category Flexibility
• Arm-Hand Steadiness
• Trunk Strength
• Speech Recognition
• Speech Clarity