Postal Service Clerk

Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

O*NET reports this occupation under titles such as: Bulk Mail Technician; Clerk; Distribution Clerk; Part Time Flexible Clerk (PTF Clerk); Postal Clerk; Sales and Distribution Clerk; Sales and Service Associate (SSA); Window Clerk

Tasks

• Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
• Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
• Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
• Obtain signatures from recipients of registered or special delivery mail.
• Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
• Transport mail from one work station to another.

Knowledge

• Customer and Personal Service
• Mathematics
• English Language
• Administrative
• Sales and Marketing
• Computers and Electronics
• Transportation

Skills

• Active Listening
• Speaking
• Reading Comprehension
• Critical Thinking
• Monitoring

Abilities

• Oral Comprehension
• Oral Expression
• Near Vision
• Written Comprehension
• Speech Recognition
• Speech Clarity
• Deductive Reasoning
• Information Ordering
• Category Flexibility
• Manual Dexterity
• Trunk Strength
• Problem Sensitivity
• Inductive Reasoning
• Mathematical Reasoning
• Number Facility
• Perceptual Speed
• Selective Attention
• Arm-Hand Steadiness
• Finger Dexterity