Staff role

Pharmacy Aide

Record drugs delivered to the pharmacy, store incoming merchandise, and inform the supervisor of stock needs. May operate cash register and accept prescriptions for filling.

O*NET reports this occupation under titles such as: Certified Pharmacist Assistant; Front Counter Clerk; Pharmacist Assistant; Pharmacy Ancillary; Pharmacy Assistant; Pharmacy Care Rep (Pharmacy Care Representative); Pharmacy Cashier; Pharmacy Clerk; Pharmacy Helper; Pharmacy Support Person (PSP)

Tasks

  • Process medical insurance claims, posting bill amounts and calculating copayments.
  • Answer telephone inquiries, referring callers to pharmacist when necessary.
  • Prepare prescription labels by typing or operating a computer and printer.
  • Operate cash register to process cash or credit sales.
  • Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats.
  • Receive, store, and inventory pharmaceutical supplies or medications, check for out-of-date medications, and notify pharmacist when inventory levels are low.
  • Accept prescriptions for filling, gathering and processing necessary information.
  • Maintain and clean equipment, work areas, or shelves.
  • Calculate anticipated drug usage for a prescribed period.
  • Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters.
  • Restock storage areas, replenishing items on shelves.
  • Greet customers and help them locate merchandise.
  • Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
  • Compound, package, and label pharmaceutical products, under direction of pharmacist.
  • Provide customers with information about the uses, effects, or interactions of drugs.

Knowledge

  • Customer and Personal Service
  • English Language
  • Administrative
  • Sales and Marketing

Skills

  • Active Listening
  • Speaking
  • Reading Comprehension
  • Critical Thinking

Abilities

  • Oral Comprehension
  • Oral Expression
  • Speech Clarity
  • Near Vision
  • Speech Recognition
  • Written Comprehension
  • Problem Sensitivity
  • Information Ordering
  • Written Expression
  • Deductive Reasoning
  • Category Flexibility
  • Finger Dexterity

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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