Staff role

Parking Enforcement Worker

Patrol assigned area, such as public parking lot or city streets to issue tickets to overtime parking violators and illegally parked vehicles.

O*NET reports this occupation under titles such as: Meter Maid; Parking Control Officer; Parking Enforcement Officer (PEO); Parking Enforcement Technician (Parking Enforcement Tech); Parking Enforcer; Parking Officer; Parking Patroller; Parking Regulation Enforcement Officer; Parking Technician (Parking Tech); Ticket Writer

Tasks

  • Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers.
  • Maintain close communications with dispatching personnel, using two-way radios or cell phones.
  • Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
  • Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
  • Write warnings and citations for illegally parked vehicles.
  • Appear in court at hearings regarding contested traffic citations.
  • Maintain assigned equipment and supplies, such as hand-held citation computers, citation books, rain gear, tire-marking chalk, and street cones.
  • Respond to and make radio dispatch calls regarding parking violations and complaints.
  • Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
  • Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
  • Observe and report hazardous conditions, such as missing traffic signals or signs, and street markings that need to be repainted.
  • Perform simple vehicle maintenance procedures, such as checking oil and gas, and report mechanical problems to supervisors.
  • Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.

Knowledge

  • English Language
  • Public Safety and Security
  • Law and Government
  • Psychology
  • Customer and Personal Service

Skills

  • Speaking
  • Monitoring
  • Active Listening
  • Critical Thinking

Abilities

  • Oral Expression
  • Speech Clarity
  • Oral Comprehension
  • Written Comprehension
  • Far Vision
  • Written Expression
  • Problem Sensitivity
  • Information Ordering
  • Selective Attention
  • Near Vision
  • Speech Recognition

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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