Medical / Health Services Manager

Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

O*NET reports this occupation under titles such as: Cancer Center Director; Clinical Director; Health Information Management Director (HIM Director); Health Information Manager (HIM Manager); Healthcare System Director; Medical Records Director; Medical Records Manager; Mental Health Program Manager; Nurse Manager; Nursing Director

Tasks

• Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
• Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
• Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
• Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
• Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
• Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
• Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
• Direct or conduct recruitment, hiring, and training of personnel.
• Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
• Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
• Establish objectives and evaluative or operational criteria for units managed.
• Develop and implement organizational policies and procedures for the facility or medical unit.
• Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
• Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
• Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.

Knowledge

• Administration and Management
• English Language
• Customer and Personal Service
• Personnel and Human Resources
• Education and Training
• Computers and Electronics
• Administrative
• Mathematics
• Medicine and Dentistry
• Economics and Accounting
• Law and Government
• Psychology
• Public Safety and Security

Skills

• Speaking
• Critical Thinking
• Reading Comprehension
• Active Listening
• Writing
• Monitoring
• Active Learning
• Learning Strategies

Abilities

• Oral Comprehension
• Written Comprehension
• Oral Expression
• Written Expression
• Problem Sensitivity
• Deductive Reasoning
• Inductive Reasoning
• Speech Clarity
• Speech Recognition
• Near Vision
• Information Ordering
• Category Flexibility
• Fluency of Ideas
• Originality