Staff role

Library Tech / Assistant

Assist librarians by helping readers in the use of library catalogs, databases, and indexes to locate books and other materials; and by answering questions that require only brief consultation of standard reference. Compile records; sort and shelve books or other media; remove or repair damaged books or other media; register patrons; and check materials in and out of the circulation process. Replace materials in shelving area (stacks) or files. Includes bookmobile drivers who assist with providing services in mobile libraries.

O*NET reports this occupation under titles such as: Circulation Clerk; Library Aide; Library Assistant; Library Associate; Library Clerk; Library Media Technician; Library Specialist; Library Technical Assistant (LTA); Library Technician; Page Technician

Tasks

  • Reserve, circulate, renew, and discharge books and other materials.
  • Answer routine telephone or in-person reference inquiries, referring patrons to librarians for further assistance, when necessary.
  • Help patrons find and use library resources, such as reference materials, audio-visual equipment, computers, and other electronic resources and provide technical assistance when needed.
  • Deliver and retrieve items throughout the library by hand or using pushcart.
  • Process print and non-print library materials to prepare them for inclusion in library collections.
  • Catalogue and sort books and other print and non-print materials according to procedure and return them to shelves, files, or other designated storage areas.
  • Enter and update patrons' records on computers.
  • Provide assistance to teachers and students by locating materials and helping to complete special projects.
  • Compile and maintain records relating to circulation, materials, and equipment.
  • Take actions to halt disruption of library activities by problem patrons.
  • Maintain and troubleshoot problems with library equipment, including computers, photocopiers, and audio-visual equipment.
  • Check for damaged library materials, such as books or audio-visual equipment, and provide replacements or make repairs.
  • Collect fines and respond to complaints about fines.
  • Train other staff, volunteers, or student assistants and schedule and supervise their work.
  • Conduct reference searches, using printed materials and in-house and online databases.

Knowledge

  • Customer and Personal Service
  • English Language
  • Administrative
  • Computers and Electronics
  • Education and Training

Skills

  • Reading Comprehension
  • Active Listening
  • Speaking
  • Critical Thinking
  • Learning Strategies

Abilities

  • Oral Comprehension
  • Oral Expression
  • Written Comprehension
  • Near Vision
  • Speech Recognition
  • Speech Clarity
  • Category Flexibility
  • Written Expression
  • Deductive Reasoning
  • Information Ordering
  • Far Vision

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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