Lending Officer

Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, loan underwriters, and payday loan officers.

O*NET reports this occupation under titles such as: Commercial Banker; Commercial Loan Officer; Corporate Banking Officer; Financial Aid Advisor; Financial Aid Counselor; Financial Aid Officer; Financial Counselor; Loan Counselor; Loan Officer; Mortgage Loan Officer

Tasks

• Meet with applicants to obtain information for loan applications and to answer questions about the process.
• Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
• Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Submit applications to credit analysts for verification and recommendation.
• Review loan agreements to ensure that they are complete and accurate according to policy.
• Review and update credit and loan files.
• Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
• Work with clients to identify their financial goals and to find ways of reaching those goals.
• Handle customer complaints and take appropriate action to resolve them.
• Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
• Market bank products to individuals and firms, promoting bank services that may meet customers' needs.
• Analyze potential loan markets and develop referral networks to locate prospects for loans.
• Compute payment schedules.

Knowledge

• Customer and Personal Service
• Economics and Accounting
• English Language
• Mathematics
• Sales and Marketing
• Law and Government
• Administration and Management

Skills

• Active Listening
• Speaking
• Reading Comprehension
• Critical Thinking
• Writing
• Mathematics
• Active Learning

Abilities

• Oral Comprehension
• Written Comprehension
• Oral Expression
• Written Expression
• Near Vision
• Problem Sensitivity
• Deductive Reasoning
• Inductive Reasoning
• Speech Recognition
• Speech Clarity
• Mathematical Reasoning
• Number Facility
• Information Ordering
• Fluency of Ideas
• Category Flexibility
• Selective Attention