IT Manager

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

O*NET reports this occupation under titles such as: Application Development Director; Computing Services Director; Data Processing Manager; Information Systems Director (IS Director); Information Systems Manager (IS Manager); Information Systems Supervisor (IS Supervisor); Information Technology Director (IT Director); Information Technology Manager (IT Manager); MIS Director (Management Information Systems Director); Technical Services Manager

Tasks

• Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
• Review project plans to plan and coordinate project activity.
• Assign and review the work of systems analysts, programmers, and other computer-related workers.
• Provide users with technical support for computer problems.
• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.
• Recruit, hire, train and supervise staff, or participate in staffing decisions.
• Stay abreast of advances in technology.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Develop and interpret organizational goals, policies, and procedures.
• Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades.
• Review and approve all systems charts and programs prior to their implementation.
• Prepare and review operational reports or project progress reports.
• Evaluate data processing proposals to assess project feasibility and requirements.
• Control operational budget and expenditures.

Knowledge

• Computers and Electronics
• Customer and Personal Service
• Administration and Management
• Engineering and Technology
• English Language
• Personnel and Human Resources
• Mathematics
• Education and Training

Skills

• Critical Thinking
• Reading Comprehension
• Active Listening
• Speaking
• Monitoring
• Writing
• Active Learning
• Learning Strategies
• Mathematics

Abilities

• Oral Comprehension
• Written Comprehension
• Oral Expression
• Problem Sensitivity
• Deductive Reasoning
• Inductive Reasoning
• Written Expression
• Information Ordering
• Near Vision
• Speech Clarity
• Fluency of Ideas
• Speech Recognition
• Originality
• Category Flexibility
• Number Facility
• Mathematical Reasoning
• Flexibility of Closure
• Visualization