Housekeeping / Janitorial Supervisor

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

O*NET reports this occupation under titles such as: Building Services Supervisor; Buildings and Grounds Supervisor; Custodian Supervisor; Environmental Services Supervisor (EVS); Executive Housekeeper; Housekeeping Supervisor; Janitorial Supervisor; Laundry Supervisor; Maintenance Supervisor

Tasks

• Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
• Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
• Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
• Inspect work performed to ensure that it meets specifications and established standards.
• Perform or assist with cleaning duties as necessary.
• Plan and prepare employee work schedules.
• Establish and implement operational standards and procedures for the departments supervised.
• Inspect and evaluate the physical condition of facilities to determine the type of work required.
• Inventory stock to ensure that supplies and equipment are available in adequate amounts.
• Issue supplies and equipment to workers.
• Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.
• Check and maintain equipment to ensure that it is in working order.
• Maintain required records of work hours, budgets, payrolls, and other information.
• Direct activities for stopping the spread of infections in facilities, such as hospitals.
• Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.

Knowledge

• Customer and Personal Service
• English Language
• Administration and Management
• Education and Training
• Public Safety and Security
• Personnel and Human Resources
• Administrative

Skills

• Speaking
• Monitoring
• Active Listening
• Critical Thinking
• Learning Strategies
• Reading Comprehension

Abilities

• Oral Expression
• Oral Comprehension
• Problem Sensitivity
• Information Ordering
• Near Vision
• Speech Recognition
• Speech Clarity
• Deductive Reasoning
• Category Flexibility
• Written Comprehension
• Written Expression
• Inductive Reasoning
• Manual Dexterity
• Far Vision