Gambling Cage Worker

In a gambling establishment, conduct financial transactions for patrons. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May reconcile daily summaries of transactions to balance books. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gambling chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.

O*NET reports this occupation under titles such as: Cage and Players Club Rep (Cage and Players Club Representative); Cage Cashier; Casino Cage Cashier; Casino Cashier; Casino Services Rep (Casino Services Representative); Dual Rate Banker; Gaming Cage Worker; Gaming Cashier; Mutuel Clerk; Vault Cashier

Tasks

• Maintain confidentiality of customers' transactions.
• Follow all gaming regulations.
• Maintain cage security.
• Cash checks and process credit card advances for patrons.
• Supply currency, coins, chips, or gaming checks to other departments as needed.
• Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.
• Count funds and reconcile daily summaries of transactions to balance books.
• Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.
• Determine cash requirements for windows and order all necessary currency, coins, or chips.
• Perform removal and rotation of cash, coin, or chip inventories as necessary.
• Provide assistance in the training and orientation of new cashiers.
• Provide customers with information about casino operations.

Knowledge

• Customer and Personal Service
• Mathematics
• English Language
• Administration and Management
• Administrative

Skills

• Speaking
• Active Listening
• Mathematics
• Reading Comprehension
• Writing
• Critical Thinking
• Monitoring

Abilities

• Oral Comprehension
• Oral Expression
• Near Vision
• Speech Clarity
• Problem Sensitivity
• Mathematical Reasoning
• Number Facility
• Deductive Reasoning
• Information Ordering
• Speech Recognition
• Written Comprehension
• Selective Attention
• Written Expression
• Inductive Reasoning