First-Line Supervisors of Security Workers

Directly supervise and coordinate activities of security workers and security guards.

O*NET reports this occupation under titles such as: Campus Safety Chief; Public Safety Manager; Public Safety Supervisor; Security Chief; Security Director; Security Guard Supervisor; Security Lieutenant; Security Shift Supervisor; Security Supervisor; Shift Supervisor

Tasks

• Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
• Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
• Monitor and authorize entry of employees, visitors, or other persons.
• Secure entrances and exits by locking doors and gates.
• Write reports documenting observations made while on patrol.
• Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
• Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
• Recruit, interview, and hire security personnel.
• Assign security personnel to posts or patrols.
• Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
• Apprehend or evict trespassers, rule violators, or other security threats from the premises.
• Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.
• Monitor closed-circuit television cameras.
• Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
• Train security personnel on protective procedures, first aid, fire safety, and other duties.

Knowledge

• Public Safety and Security
• Administration and Management
• Customer and Personal Service
• Personnel and Human Resources
• English Language
• Law and Government
• Administrative
• Computers and Electronics
• Education and Training
• Psychology
• Telecommunications
• Engineering and Technology

Skills

• Active Listening
• Reading Comprehension
• Speaking
• Critical Thinking
• Monitoring
• Writing
• Active Learning
• Learning Strategies

Abilities

• Oral Comprehension
• Oral Expression
• Problem Sensitivity
• Inductive Reasoning
• Deductive Reasoning
• Near Vision
• Far Vision
• Speech Recognition
• Written Comprehension
• Written Expression
• Flexibility of Closure
• Speech Clarity
• Information Ordering
• Selective Attention
• Speed of Closure
• Perceptual Speed
• Fluency of Ideas
• Category Flexibility