Fast Food Worker

Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

O*NET reports this occupation under titles such as: Cafe Server; Cafeteria Server; Cafeteria Worker; Counter Worker; Deli Worker (Delicatessen Worker); Dietary Aide; Food Server; Food Service Worker; Server; Snack Bar Attendant

Tasks

• Accept payment from customers, and make change as necessary.
• Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
• Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
• Balance receipts and payments in cash registers.
• Communicate with customers regarding orders, comments, and complaints.
• Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
• Monitor and order supplies or food items, and restock as necessary to maintain inventory.
• Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
• Brew coffee and tea, and fill containers with requested beverages.
• Clean and organize eating, service, and kitchen areas.
• Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
• Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.
• Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.
• Set up dining areas for meals, and clear them following meals.
• Collect and return dirty dishes to the kitchen for washing.

Knowledge

• Customer and Personal Service
• English Language
• Food Production
• Mathematics

Skills

• Active Listening

Abilities

• Oral Comprehension
• Oral Expression
• Near Vision
• Speech Recognition
• Speech Clarity