Events Manager

Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.

O*NET reports this occupation under titles such as: Catering Director; Conference Planner; Conference Planning Manager; Conference Services Director; Conference Services Manager; Convention Services Director; Convention Services Manager (CSM); Event Coordinator; Events Manager; Special Events Coordinator

Tasks

• Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
• Review event bills for accuracy and approve payment.
• Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
• Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
• Confer with staff at a chosen event site to coordinate details.
• Inspect event facilities to ensure that they conform to customer requirements.
• Maintain records of event aspects, including financial details.
• Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
• Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
• Evaluate and select providers of services according to customer requirements.
• Plan and develop programs, agendas, budgets, and services according to customer requirements.
• Hire, train, and supervise volunteers and support staff required for events.
• Conduct post-event evaluations to determine how future events could be improved.
• Direct administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries.
• Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.

Knowledge

• Customer and Personal Service
• English Language
• Communications and Media
• Administrative
• Administration and Management
• Computers and Electronics
• Public Safety and Security

Skills

• Reading Comprehension
• Active Listening
• Speaking
• Critical Thinking
• Writing
• Monitoring
• Active Learning

Abilities

• Oral Comprehension
• Written Comprehension
• Oral Expression
• Written Expression
• Speech Recognition
• Problem Sensitivity
• Deductive Reasoning
• Fluency of Ideas
• Speech Clarity
• Originality
• Inductive Reasoning
• Near Vision
• Information Ordering
• Category Flexibility
• Selective Attention
• Far Vision
• Mathematical Reasoning
• Visualization
• Time Sharing