Entertainment and Recreation Managers, Except Gambling

Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.

O*NET reports this occupation under titles such as: Aquatic Program Manager; Camp Director; Events Manager; Golf Course Manager; Ice Arena Director; Park Manager; Recreation Director; Recreation Manager; Recreation Superintendent; Social Activities Director

Tasks

• Write budgets to plan recreational activities or programs.
• Talk to coworkers using electronic devices, such as computers and radios.
• Talk to customers to convey information about events or activities.
• Plan programs of events or schedules of activities.
• Explain rules and regulations of facilities and entertainment attractions to customers.
• Calculate and record department expenses and revenue.
• Interview and hire associates to fill staff vacancies.
• Assign tasks and work hours to staff.
• Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
• Resolve customer complaints regarding worker performance or services rendered.
• Train workers in company procedures or policy.
• Administer first aid in emergency situations.
• Write and present strategies for recreational facility programming using customer or employee data.
• Store and retrieve equipment, such as vehicles, radios, and ride components.

Knowledge

• Customer and Personal Service
• Education and Training
• English Language
• Public Safety and Security
• Administration and Management
• Personnel and Human Resources
• Psychology
• Administrative

Skills

• Reading Comprehension
• Active Listening
• Speaking
• Critical Thinking
• Monitoring
• Writing
• Active Learning
• Learning Strategies

Abilities

• Oral Expression
• Oral Comprehension
• Written Comprehension
• Written Expression
• Near Vision
• Speech Recognition
• Speech Clarity
• Fluency of Ideas
• Problem Sensitivity
• Deductive Reasoning
• Inductive Reasoning
• Information Ordering
• Originality
• Category Flexibility
• Selective Attention