Staff role

Driver/Sales Workers

Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.

O*NET reports this occupation under titles such as: Delivery Man; Driver; Driver Salesman; Pizza Delivery Driver; Route Delivery Driver; Route Driver; Route Sales Driver; Route Sales Representative; Route Salesman; Sales Route Driver

Tasks

  • Drive trucks to deliver such items as food, medical supplies, or newspapers.
  • Inform regular customers of new products or services and price changes.
  • Record sales or delivery information on daily sales or delivery record.
  • Listen to and resolve customers' complaints regarding products or services.
  • Collect money from customers, make change, and record transactions on customer receipts.
  • Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.

Knowledge

  • Customer and Personal Service
  • Food Production
  • English Language
  • Transportation
  • Public Safety and Security
  • Administration and Management

Skills

  • Active Listening
  • Speaking
  • Critical Thinking
  • Reading Comprehension

Abilities

  • Oral Comprehension
  • Oral Expression
  • Near Vision
  • Problem Sensitivity
  • Speech Recognition
  • Speech Clarity
  • Written Comprehension
  • Deductive Reasoning
  • Inductive Reasoning
  • Information Ordering
  • Category Flexibility
  • Arm-Hand Steadiness
  • Finger Dexterity
  • Control Precision
  • Static Strength
  • Trunk Strength
  • Far Vision

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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