Staff role

Demonstrators / Promoters

Demonstrate merchandise and answer questions for the purpose of creating public interest in buying the product. May sell demonstrated merchandise.

O*NET reports this occupation under titles such as: Brand Ambassador; Demo Specialist (Demonstration Specialist); Demonstrator; Event Specialist; Field Merchandiser; Food Demonstrator; In Store Demonstrator; Merchandiser; Product Ambassador; Product Demonstrator

Tasks

  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Sell products being promoted and keep records of sales.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.
  • Suggest specific product purchases to meet customers' needs.
  • Research or investigate products to be presented to prepare for demonstrations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Identify interested and qualified customers to provide them with additional information.
  • Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.
  • Transport, assemble, and disassemble materials used in presentations.
  • Practice demonstrations to ensure that they will run smoothly.
  • Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.
  • Instruct customers in alteration of products.
  • Work as part of a team of demonstrators to accommodate large crowds.

Knowledge

  • Customer and Personal Service
  • Sales and Marketing
  • English Language
  • Food Production
  • Public Safety and Security

Skills

  • Active Listening
  • Speaking
  • Reading Comprehension
  • Writing
  • Critical Thinking
  • Monitoring

Abilities

  • Oral Comprehension
  • Oral Expression
  • Speech Clarity
  • Speech Recognition
  • Deductive Reasoning
  • Near Vision
  • Written Comprehension
  • Written Expression
  • Problem Sensitivity
  • Inductive Reasoning
  • Information Ordering
  • Category Flexibility
  • Selective Attention

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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