Cashier

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

O*NET reports this occupation under titles such as: Cage Cashier; Cashier; Center Aisle Cashier; Central Aisle Cashier; Checker; Customer Assistant; Sales Associate; Store Attendant; Store Clerk; Toll Collector

Tasks

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Greet customers entering establishments.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
• Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
• Answer incoming phone calls.
• Answer customers' questions, and provide information on procedures or policies.
• Request information or assistance, using paging systems.
• Help customers find the location of products.
• Process merchandise returns and exchanges.
• Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Knowledge

• Customer and Personal Service
• English Language
• Sales and Marketing

Skills

• Active Listening
• Speaking

Abilities

• Oral Comprehension
• Oral Expression
• Near Vision
• Written Comprehension
• Speech Clarity
• Problem Sensitivity
• Information Ordering
• Speech Recognition