Staff role

Billing / Cost Clerks

Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.

O*NET reports this occupation under titles such as: Biller; Billing Accounts Representative; Billing Clerk; Billing Coordinator; Billing Specialist; IP Clerk (Item Processing Clerk); Pre Audit Clerk; Statement Clerk; Statement Distribution Clerk

Tasks

  • Verify accuracy of billing data and revise any errors.
  • Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
  • Keep records of invoices and support documents.
  • Operate typing, adding, calculating, or billing machines.
  • Create billing documents, shipping labels, credit memorandums, or credit forms.
  • Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.
  • Contact customers to obtain or relay account information.

Knowledge

  • English Language
  • Mathematics
  • Administration and Management
  • Economics and Accounting
  • Administrative
  • Customer and Personal Service
  • Education and Training

Skills

  • Reading Comprehension
  • Speaking
  • Active Listening
  • Writing
  • Mathematics
  • Critical Thinking
  • Monitoring

Abilities

  • Near Vision
  • Written Comprehension
  • Information Ordering
  • Oral Expression
  • Oral Comprehension
  • Speech Recognition
  • Written Expression
  • Problem Sensitivity
  • Deductive Reasoning
  • Inductive Reasoning
  • Category Flexibility
  • Mathematical Reasoning
  • Number Facility
  • Speech Clarity

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA.

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