Leadership role
VP of Quality
Directs programs that measure and improve the quality and safety of an organization's services.
Reporting and scope
Reports to the Executive Director / CEO, COO or Medical Director / CMO. Authority covers quality and patient or client safety across the organization.
Core responsibilities
- Runs quality improvement and safety programs
- Tracks outcome measures for funders, payers and regulators
- Leads preparation for accreditation surveys
- Manages incident reporting and review
- Reports quality results to the board quality committee
- Trains staff on improvement methods
How it differs
Chief Quality Officer is the C-level quality executive. Director of Quality runs the work at a lower level. VP of Medical Affairs covers physician quality.
By organization size
The role is most common in health care and large human services organizations. In smaller ones quality sits with a director or program leader.
Filings from the last five years mapped to this role commonly report titles such as: VP of Quality; VP Quality; VP of Quality & Compliance; VP of Quality Assurance; VP Quality Improvement; VP, Quality