Leadership role
Office Manager
Manages the day-to-day administration of an office, including facilities, supplies, vendors and support staff.
Reporting and scope
Reports to the Executive Director / CEO, COO or Business Manager. Authority covers office administration at one site.
Core responsibilities
- Keeps the office running, including supplies, equipment and vendors
- Supports board meeting logistics and executive scheduling
- Handles basic bookkeeping, payables or gift entry in small offices
- Coordinates onboarding, benefits paperwork and HR records
- Oversees receptionists and administrative assistants
- Maintains files, records retention and office policies
How it differs
The Business Manager owns finance and administration with more budget authority. The Operations Manager focuses on program or service operations rather than the office. The Chief of Staff supports the chief executive on strategy and priorities.
By organization size
In a small nonprofit the Office Manager often covers HR, bookkeeping and IT support. In larger organizations the job narrows to office services.
Filings from the last five years mapped to this role commonly report titles such as: Office Manager; Business Office Manager; Office Manager/Bookkeeper; Box Office Manager; Executive Assistant & Office Manager; Office Manager/Accountant